Fraud Prevention
Scammers employ various tactics attempting to steal your money or identity, with damaging effects on your finances and life. As schemes become more sophisticated, this valuable information can help you fight fraud.
Preventing fraud is a team effort
Please note, we will NEVER call, email or text you to request your token code, secure access code or Online Banking credentials. Ignore any attempt to collect this information from an entity posing as Pacific National Bank, and please contact us immediately to report the attempt.
We are committed to protecting your privacy and providing a secure digital banking environment, which we explain in full through our Internet Security Statement.
Report a Lost or Stolen Card
Call 866.546.8273 or contact your personal Banker directly. You can also lock your card and report it lost or stolen through Online & Mobile Banking.
Check Your Credit Report
Monitor your credit reports to ensure no identity theft has occurred. You can request a copy of your credit report once a year for free from www.annualcreditreport.com.
Government Resources
Access additional resources and information about identity theft from the Federal Trade Commission and Internal Revenue Service.
If You Suspect You're a Victim of Identity Theft
- Contact the fraud departments of the three major credit bureaus:
-
- Equifax: 1-800-525-6285
- Experian: 1-888-397-3742
- TransUnion: 1-800-680-7289
- Close all accounts that have been impacted.
- Report the crime to the local authorities and to the Federal Trade Commission at 1- 877-ID-THEFT (1-877-438-4338) or IdentityTheft.gov.
Online & Mobile Banking
Manage your money with ease.
Check balances, pay bills, deposit check and stay in control of your finances - wherever you are.