Telephone Banking Center

Telephone Banking - An easy way to do banking

Pacific National Bank is offering you a fast and secure access to all of your accounts through our Telephone Banking Center, that allows you to have access and manage your accounts at Pacific National Bank directly or through a Customer Service Representative (CSR).  Telephone Banking combines personal service with the most advanced technology, allowing you to obtain information about your accounts.

All you have to do is simply dial the number below and the easy-to-understand instructions will guide you every step of the way. Soon after, all the benefits and convenience of Telephone Banking will be yours.

Account information is available only with the use of a client identification number and a personal password or through a CSR. If you do not remember the codes, please call us again, a CSR will be glad to provide them for you.

USE OF THE AUTOMATED SYSTEM

If you are already registered, all you need is your current Client Code and your Personal Password to access all your accounts.

1. Obtain account balance for checking, savings, Certificates of Deposit, and Loans.
2. Verify recent deposits and withdrawals.
3. Verify what checks have been cleared.

Automated System is available, 24 hours, 7 days a week.

TO SPEAK WITH A CUSTOMER SERVICE REPRESENTATIVE

If you are not registered as a user, Press [0] and a CSR will set up your account. Only authorized signers can register for this service and can be either from a Personal or Business Account. Through the CSR you can:

1. Verify electronic transfers.
2. Order Fax of the account activity.
3. Notify change of main, mailing, email address or telephone number.

Telephone Banking offers personal service through bilingual CSRs, from 9:00 am to 5:00 pm Eastern Standard Time (EST) Monday through Friday.

HOW TO APPLY FOR THIS SERVICE

Call (305) 539-7574

*Telephone Banking is free of charge.